Soxfun Frequently Asked Questions
Custom socks,
clearly explained.
Have questions about our custom sock design process? You'll find the answers here—from personalized socks and custom logo socks to bulk orders, private label, and OEM/ODM production. Our process is simple and transparent.
Ordering custom socks
What is the Soxfun MOQ for bulk custom socks?+
Most custom production orders begin at 50 pairs per design. You can still choose the 1–50 range in our quote form to discuss samples, pilot quantities, or the closest available production option.
Which sock styles can I customize?+
We work with crew, dress, ankle, no-show / invisible, quarter-length, mid-calf, knee-high, dot-grip, yoga, daily sports, elite sports, and printed socks. Tell us how the socks will be used and we will help narrow the options.
Can I create custom packaging?+
Yes—we offer custom sock boxes, gift bags, and insert cards. We also support private label packaging, so your branding appears on both the socks and the packaging. Share your packaging references, insert copy, QR code, or event details with your design brief.
What sizes are available for custom socks?+
We produce custom socks across a full size range, including men's, women's, and children's sizing. We also offer a one-size option that fits most adult unisex feet. See our Size Guide for the full charts.
Can I mix sizes or styles in one order?+
Possibly. Minimums normally apply per design, style, and size combination. Share the mix you need and your quote will spell out the most practical production plan.
Design and artwork
Do I need finished artwork?+
No. A logo, photo, sketch, color reference, or written idea is enough to start. Our design team can turn rough material into a sock-ready direction.
How quickly will I receive a design?+
We aim to email your first free custom sock design within 24 hours. Complex briefs or requests submitted during busy periods may take longer, and we will keep you informed.
Which file types can I upload?+
The quote form accepts PNG, JPG, PDF, AI, PSD, EPS, and SVG files. You can upload up to eight files, with a 30 MB total limit. Got a bigger file? Email info@soxfun.com and we'll take it from there.
Can the left and right socks be different?+
Absolutely—and it's completely free. Mismatched pairs are one of our favorite requests. Since each sock carries its own design, we'll just confirm the details with you.
Can you match brand colors?+
We can work from brand guidelines, Pantone references, or visual samples. Exact results depend on the available yarn or production method. Browse our Yarn Color Guide and we will confirm the closest achievable match.
Can I design my own custom socks?+
Yes. Our Design Guide includes downloadable templates for Photoshop and Illustrator users, plus a hand-draw option. For production-ready results, our in-house design service is free.
Production and quality
What materials are available for custom socks?+
We work with cotton, combed cotton, bamboo, merino wool, acrylic, polyester, nylon, spandex, and more. The right choice depends on style, artwork, performance, and budget. Our Materials Guide explains the options.
Can I approve the design before production?+
Yes. We won't start production until you've approved the design. Your quote or invoice will outline the approval steps so you know exactly what's confirmed before we begin.
What type of needles do you use for custom socks?+
Our socks are produced on professional circular knitting machines, using latch needles for standard production and Links needles for true ribbed patterns. For very fine designs, we use seamless needles to achieve the smallest loops and sharpest detail.
What needle count do you use, and which one should I choose?+
We produce across a full range from 72N to 200N. Lower counts suit children's and cushioned athletic socks, while higher counts create finer knits for small text and detailed logos. We match the count to your artwork and use case.
Can Soxfun do rush orders?+
Yes—we do our best to meet any deadline, and we never charge rush fees. The earlier you reach out, the better we can fit your order into the schedule. Email info@soxfun.com.
Pricing and delivery
How is custom sock pricing calculated?+
Pricing depends on style, quantity, sizes, design complexity, packaging, delivery location, and timing. Larger quantities usually mean a better per-pair price.
What forms of payment does Soxfun accept?+
We accept PayPal, Wise, and T/T (bank transfer).
How long does production take?+
Timing depends on construction, order size, approvals, and current factory capacity. Most orders arrive within 7–15 days. Once you approve the design, we'll confirm the exact timeline.
Which carriers do you use?+
Orders may ship with FedEx, UPS, DHL, or another suitable carrier. Tracking details are sent by email after dispatch.
Do you ship internationally?+
Yes. International shipping, customs, duties, and taxes are handled according to the destination and the terms stated in your quote.
Why Soxfun
What makes Soxfun different from other custom sock manufacturers?+
We own our factory, have an in-house design team and dedicated account managers, and specialize in custom knitted and custom cotton socks. From your first free mockup to final delivery, real people support OEM, ODM, private label, custom packaging, and worldwide shipping.
Still can't find what you're looking for?
Email us at info@soxfun.com. Our team will get back to you within 24 hours.
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