The Soxfun team ("we," "us," or "our") owns and manages soxfun.com (the "Site"). Protecting the confidentiality and security of personal data is important to us. This policy explains what information we gather, how we use it, when it may be shared, and the choices available to you.
1. Categories of information we gather
Personally identifiable data
This may include your full name, email address, phone number, country, shipping or billing address, project details, artwork and files you choose to submit, and payment details. Payment information, where applicable, is handled by trusted third-party payment processors.
Non-identifying data
This may include browser version, operating system, IP address, device type, referring pages, pages viewed, session duration, campaign parameters, and advertising click identifiers used to understand how a quotation request reached us.
Tracking technologies
We may use cookies and similar technologies to keep the Site working, remember preferences, and understand aggregated usage. More information appears in Section 8.
2. How we process your data
We use information for purposes including:
- responding to design and quotation requests;
- processing and fulfilling orders;
- providing customer support and troubleshooting;
- improving the Site, content, and customer journey;
- sending promotional messages only where consent or another lawful basis applies; and
- meeting legal obligations and detecting or preventing fraud.
3. Disclosure of your information
We do not sell or lease personal data. We may share only the information needed in these situations:
- Authorized vendors: providers supporting hosting, email delivery, payment processing, manufacturing, order dispatch, or analytics.
- Legal obligations: when disclosure is required by applicable law, court order, or regulation.
- Corporate changes: in connection with a merger, acquisition, reorganization, or transfer of business assets.
4. Your privacy rights and controls
Depending on your location, you may be entitled to access, correct, delete, restrict, or object to the use of personal data; withdraw consent; unsubscribe from marketing emails; or manage cookies in your browser. To make a request, email info@soxfun.com. We may need to verify your identity before completing it.
5. Our security measures
We use administrative, technical, and physical safeguards intended to reduce the risk of unauthorized access, loss, or misuse. No internet transmission or storage system can be guaranteed completely secure.
6. Data storage duration
We retain personal information only as long as reasonably needed for the purposes in this policy, including project communication, order fulfillment, dispute handling, and legal or accounting requirements. Files submitted with quotation requests are placed in private object storage and shared with our sales team through time-limited download links. Information is deleted or anonymized where practical when it is no longer needed.
7. External website links
The Site may link to services we do not control, including social media and WhatsApp. Their privacy practices are governed by their own policies, and we encourage you to review them before sharing personal information.
8. Cookies policy
Cookies are small text files stored on a device when a website is visited. Some support core functions, while others may help understand performance or measure advertising where those tools are enabled.
| Category | Purpose | Possible tools |
|---|---|---|
| Essential | Security, form operation, and basic site functions | Site and hosting services |
| Analytics | Aggregate visits, traffic sources, and performance | Google Analytics, if enabled |
| Advertising | Campaign measurement and relevant advertising | Meta Pixel or Google Ads, if enabled |
| Third-party | Embedded content, social links, or chat | WhatsApp and social platforms |
Your control over cookies
Most browsers allow you to delete cookies, block some or all cookies, and set site-specific preferences. Disabling cookies may limit some features. If we introduce non-essential cookies requiring consent, we will provide an appropriate choice mechanism.
9. Changes to this policy
We may update this policy as the Site, services, or legal requirements change. The revised date will be shown at the top of this page.
10. Contact us
For privacy questions or requests, email info@soxfun.com or visit soxfun.com.